Living in these tough economic times, a small or medium sized business (SMB) owner might wonder “How can I increase sales”? Well, if you’re that owner, there’s a great and simple solution. It’s called Freedom TeleWork. Freedom TeleWork will increase sales and give a real boost to your SMB with a virtual call center. Virtual call centers can have a greater effect on an SMB’s success than advertising, mainstays and direct mail, especially in these times when the cost of postage and supplies is sky-high.

So you‘re probably asking yourself “What is a virtual call center”? Well actually it’s quite simple. Virtual call centers are basically like having a big office with lots of desks, chairs, computers and phones. Just it’s virtual and yeah, a fraction of the price. The first step to a virtual calling center is a calling list. This calling list contains names, each one of which can be purchased between 2 and 15 cents per name. Then, you purchase seats for the number of agents, ranging at a price between $3 to $6 a day per seat, and then, of course, come the agents ranging between $5 to $12 an hour. The virtual calling center definitely is more efficient, in all ways, than the traditional direct mail type of advertising.

Just to illustrate an example of how a virtual calling center will save you money and work as a better investment: Take a direct mailing campaign for an SMB, each mailing alone will cost $1-$3 factoring in cost of paper, postage, envelopes and processing. A 10,000 piece mailing can easily cost between 10 and 30 thousand dollars, let’s estimate $25,000, and receive around 100 customers, breaking down to $250 per customer. And that’s just mailing. What about advertising? On such a scale you can be certain to pay five to twelve thousand dollars each year and only yielding minimal results. Now take the virtual call center. At around $10 an hour, factoring in the $3 a day seat, and 2 cents a minute for long distance calls, the cost of sales will be around $15 an hour, probably gaining at least one customer, as opposed to $250, per customer, for a direct mail!

But these aren’t the only advantages to Freedom TeleWork’s virtual call center. When using a virtual call center, all purchases made are pay as you go, as opposed to paying an upfront large sum of money to finance a direct mail campaign. Not only that, adjustments and enhancements can always be made with a virtual call center to constantly improve your campaign and finally make your investments worthwhile.

So it’s safe to say that a virtual call center from Freedom TeleWork is definitely a worthwhile investment. And in these tough and competitive times, the only ones losing are those maintaining the traditional and pastime methods of customer acquisition. It’s time to look to the future. It’s time for a virtual call center from Freedom TeleWork.